Privacy Policy

Effective Date: Dec 11, 2023

Urban Box Co. (“us”, “we”, or “our”) operates the www.urbanboxco.com website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service, and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Unless otherwise defined, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Service

Service means the www.urbanboxco.com website operated by Urban Box Co.

Definitions

  • Personal Data: Information about a living individual who can be identified from that data.

     

  • Usage Data: Information collected automatically, generated by the use of the Service (e.g., pages visited, browser type).

     

  • Cookies: Small files stored on your device to enable functionality or track usage.

     

  • Data Controller: The entity (Urban Box Co.) that determines how and why your personal data is processed.

     

  • Data Processor/Service Provider: Third parties who process data on our behalf, such as payment providers or analytics services.

     

  • Data Subject/User: Any individual using our Service.

     

Information Collection and Use

We collect different types of information to provide and improve our Service:

Personal Data
When you use our Service, we may collect information including:

  • Name

     

  • Email address

     

  • Phone number

     

  • Billing and shipping address

     

  • Payment details (processed securely via ConvesioPay; we do not store credit card numbers)

     

  • Cookies and Usage Data

     

We may use your Personal Data to send order confirmations, updates, newsletters, or promotional materials. You may opt out at any time by following the unsubscribe link in our emails.

Usage Data
We may collect data such as your IP address, browser type, device type, pages visited, and time spent on our site.

Tracking & Cookies
We use cookies and similar technologies to track activity and improve functionality. You can disable cookies in your browser settings, but some parts of the Service may not function properly.

Use of Data

Urban Box Co. uses the collected data for purposes including:

  • Processing and fulfilling your orders

     

  • Providing customer support

     

  • Notifying you about changes to our Service

     

  • Analyzing site usage to improve functionality

     

  • Marketing relevant offers (unless you opt out)

     

  • Detecting, preventing, and addressing technical issues

     

Legal Basis (GDPR/International Users)

If you are from the EEA or other regulated areas, our legal basis for processing includes:

  • To perform a contract with you

     

  • Your consent

     

  • Our legitimate business interests

     

  • To comply with law

     

Retention of Data

We keep your Personal Data only as long as needed to provide the Service or comply with legal obligations. Usage Data is kept for shorter periods unless required for security, analytics, or legal compliance.

Transfer of Data

Your data may be transferred to computers outside your state or country. By using our Service, you consent to this transfer. We will ensure adequate security protections.

Disclosure of Data

We may disclose your Personal Data:

  • To comply with a legal obligation

     

  • To protect and defend Urban Box Co.’s rights or property

     

  • To prevent wrongdoing related to the Service

     

  • To protect the safety of users or the public

     

  • To prevent legal liability

     

Security of Data

We take commercially acceptable measures to protect your data. However, no online transmission or storage system is 100% secure.

“Do Not Track”

We do not currently support browser “Do Not Track” signals.

Your Data Protection Rights

Depending on your location, you may have rights including:

  • Access, update, or delete your personal data

     

  • Rectify inaccurate data

     

  • Restrict processing

     

  • Object to processing

     

  • Data portability

     

  • Withdraw consent

     

Requests may require identity verification.

Service Providers

We employ trusted third parties to assist in operating our Service:

  • WordPress – for site hosting and functionality

     

  • ConvesioPay – for secure payment processing (PCI-DSS compliant)

     

  • Analytics Providers – e.g., Google Analytics for website traffic insights

     

These providers only access data as needed to perform their services.

Analytics & Remarketing

We may use Google Analytics and similar tools to monitor website use and deliver ads. You can opt out via Google’s Ads Settings or install the Google Analytics Opt-Out Add-On.

Payments

We use ConvesioPay for payment processing. Your payment data is transmitted directly to ConvesioPay and protected under their security and privacy practices. Urban Box Co. does not store payment card details.

Children’s Privacy

Our Service does not address anyone under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Please review periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧  support@urbanbox.com phone number 1 631-623-9290 📍 Urban Box Co. – 210B Engineers Dr, Hicksville, NY 11801, USA

Cookies Policy

Last updated: [Insert Current Date]

Urban Box Co. (“us”, “we”, or “our”) uses cookies on the www.urbanboxco.com website (the “Service”). By using the Service, you consent to the use of cookies.

This Cookies Policy explains:

  • What cookies are

     

  • How we use them

     

  • How third parties may use them

     

  • Your choices regarding cookies

     

  • Where to find more information

     

What Are Cookies?

Cookies are small pieces of text sent to your web browser by a website you visit. They allow websites to recognize your device, improve functionality, and make your next visit easier.

Cookies can be:

  • Persistent cookies: remain on your device even after you close your browser.

     

  • Session cookies: deleted as soon as you close your browser.

     

How Urban Box Co. Uses Cookies

When you access our Service, we may place a number of cookies in your browser to:

  • Enable essential site functions

     

  • Provide analytics to improve our Service

     

  • Store your preferences (e.g., language, shopping cart)

     

  • Enhance security

     

Types of cookies we may use:

  • Essential cookies: Required for basic functionality of the site.

     

  • Accounts-related cookies: Used for login, authentication, and fraud prevention.

     

  • Preference cookies: Remember your settings and preferences.

     

  • Analytics cookies: Track usage to help us improve our website and features.

     

Third-Party Cookies

In addition to our own cookies, we may also use third-party cookies to:

  • Measure site usage (e.g., Google Analytics)

     

  • Deliver ads and remarketing campaigns (Google, Facebook, Bing, etc.)

     

  • Test new features and optimize performance

     

Your Choices Regarding Cookies

You can choose to disable or delete cookies in your browser settings. However, if you refuse cookies, some site features may not function properly (e.g., shopping cart, checkout).

Guides for managing cookies:

For other browsers, check your browser’s official support pages.

Learn More

For more information on cookies, visit:

Network Advertising Initiative